Interacting with FoodSoul services is easy!

We assist at every stage of using the products in our ecosystem—from registration to order processing. You can use the instructions from our Wiki encyclopedia, contact technical support via the feedback form, by email, or through the online chat. We work for you!

Frequently Asked Questions

You can find the information you are interested in and discover ways to solve arising problems independently in the list of popular Questions and Answers.

01. How to Get Started?
02. How much does it cost to develop a website and an application?
03. Where will the orders be sent?
04. How to top up the balance?
05. How to connect the bonus system?
06. How to set up online payments?

Knowledge base Wiki

You can find detailed information about all the features and study step-by-step instructions for setting up various options in our Knowledge Base Wiki FoodSoul

How to Use:
  • Visit the main page of Wiki FoodSoul
  • Select the section of interest from the Page Tree
  • Or use the search function on the Wiki encyclopedia
Go to Wiki

Technical support

Our specialists are ready to provide consultation and technical support in any way that is convenient for you

On the hotline

Hotline number: +7 (800) 100-66-78 (the call is free of charge).
Hours of Operation: 10:00 - 18:30

E-mail or feedback form

You can send your request to the email address: info@fs.me (indicating the city and delivery name), or contact us through the online form.

Online consultant

Write to the support manager in the online chat - they will respond promptly and try to resolve any issue in a short time.