Website and Application Management
Full synchronization with your website, mobile apps, courier app, and social media. Manage all business processes of your delivery service in a single-window mode!
Unified database of clients, orders, and contractors
All information about clients and their orders. Storage of contact details and delivery addresses. Collection of statistics for each client, assigning statuses for bonus provision. Ability to create a "blacklist." Information on counterparties, order management.
Connecting Operators and Couriers
In the system, you can configure restricted access to the menu and orders for all your employees: managers, couriers, operators, and dispatchers. Add an unlimited number of operators to the system to process orders and assign couriers for the delivery of each order.
Working with Nomenclature
Adding and managing products with photos, descriptions, and add-ons. Ability to configure various options and modifiers. Clear structure and user-friendly interface. Ability to export a product feed.
Integrations with third-party services
The ability to integrate with other services via API, including: 1C, iikoDelivery, R-Keeper, FrontPad, Partner, MobiDel, Idealist, Poster, and others. Configuration for exporting to marketplaces and aggregators such as Yandex.Eda, Delivery Club.
Setting up promotions and bonus system
Within the CRM, you can create and manage promotions, specify the discount amount that can be applied to selected or all products on the website, and credit bonuses to the customer's account.
Payment and Finance Management
Set up various payment methods and connect any payment systems. Track transaction information, receive receipts, acts, and invoices for completed operations. Manage accounting and counterparties.
E-Mail, SMS, and PUSH notifications
Set up email or SMS campaigns for your customer base. You can also send push notifications and messages via popular messengers (WhatsApp, Telegram). Inform clients about order statuses, current promotions, and special offers. Maintain communication with operators and couriers.
Scalability
If you have a chain of establishments or a franchise, you can easily add new countries, cities, and districts with just a couple of clicks in your personal account. All individual settings are saved for each city, from the menu to district settings!
Analytics
Within the CRM, you have the option to integrate major analytics services to obtain detailed statistics for your websites and mobile applications: Google Analytics, Yandex AppMetrica, Yandex.Metrica, Facebook Analytics, Flurry, and others. This way, you can track all the performance indicators of your delivery service.
