New transaction algorithm

Dear Partners, we have refined the transaction system, and it now operates as follows: upon payment initiation, an order is created without a number, with the status "awaiting payment". Such an order is not accompanied by any notifications or exports to your integration system. When payment is initiated, all bonuses (if you use our bonus system), stock balances, and smart promotions are immediately reserved for the client. To return all bonuses to the client and cancel the use of promotions, such an order must be canceled. Once payment is received, the order is immediately assigned a number, and all notifications are sent, and the order is exported to your integration systems. If such an order is not paid within three days, the order will be automatically canceled and deleted. This is done because there was previously an issue with finding an order for which payment had been made. In other words, the transaction was present, but the order was absent. There may be many attempts to initiate transactions in general, so please keep this in mind.

Best regards, the FoodSoul team! We work for you!